NOTE: ClientTracker Mobile is only available if you have passwords set up and activated in your ClientTracker program. If you haven’t already set up your password accounts and privileges, please consult our online manual first.
Tap the plus sign (+), then tap “Add Remote Resource Feed.” Type in the “Feed URL” provided in the email sent to you by Ginkgo Software.
Tip: On your phone, open the email you received with your access setting. Copy the URL, then open the RDP App and paste it in. Tap the "return" key to continue.
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Use the same ClientTracker Cloud login on your mobile device as you do on your computer.
User Name acg\9999, or acg\9999-2, or acg\9999-3, etc. Password is provided to you by Ginkgo Software. After each entry, tap the "return" key to save it |
Tap this icon that says “ClientTracker,” and wait for the connection. From now on, this icon will show as soon as you launch the app, making it easy to login to ClientTracker Mobile.
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The displays are “super sized” for small screens like a phone, and are not recommended for use on a large viewing screen such as a desktop computer or large tablet.
The “Computer & Tablet Login” option proceeds with the usual ClientTracker login. Choose this if you are using a large screen, for example a computer or tablet at your office. |
Display the app’s keyboard using the icon in the black menu bar at the top of your screen, and type in your ClientTracker username and password.
Then tap the keyboard icon again to hide it, and click the SIGN IN button. If you make a mistake, you’ll have another chance. |
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Tip - Click here to see our ClientTracker Mobile support video for more details about what you can do in ClientTracker Mobile.