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We take pride in delivering quality technical support service. Now we are pleased to be able to offer live phone support 5 days a week: call and a representative will pick up the phone to help you with your difficulty. Of course you can also reach us by email, which can be easier in many cases. We will reply to emal enquiries within 24 hours during business days, often much sooner. Our contact information is here.
If you have a question about how to use ClientTracker, please begin by looking in our manual for the answer. It includes a startup guide to using the program, as well as comprehensive guide to operating all features.
What's included:
Service |
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30 Days Free Support
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1 year Support Contract |
| Phone support - minutes |
|
30 min.
(within 30 days) |
90 minutes or 1 year, whichever comes first |
| Email support - emails |
|
5 |
unlimited |
UPDATES/UPGRADES |
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Level 1 Upgrade
(example: 3.4 to 3.49)
|
minor improvements,
updates and bug fixes |
√* |
√ |
Level 2 Upgrade
(example: 3.4 to 3.9) |
intermediate upgrade |
|
√ |
Level 3 Upgrade
(example: 3.4 to 4) |
major upgrade, many new features |
|
√ |
* This level of upgrade is available for free after the 30 days of free support as well.
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